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1363 Shermer Road, Suite 212, Northbrook, IL, 60062, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 5:00 a.m. to 10:00 p.m. | |
| Tue | 5:00 a.m. to 10:00 p.m. | |
| Wed | 5:00 a.m. to 10:00 p.m. | |
| Thu | 5:00 a.m. to 10:00 p.m. | |
| Fri | 5:00 a.m. to 10:00 p.m. | |
| Sat | 5:00 a.m. to 10:00 p.m. | |
| Sun | 5:00 a.m. to 10:00 p.m. |
I had a highly disappointing experience with Krohn & Moss, Ltd. in handling my lemon law case against Tesla. After initially securing a higher settlement offer from Tesla, the attorneys' follow-up negotiations resulted in a significantly lower offer. They inaccurately reported my vehicle’s base selling price, which directly reduced my final settlement amount. Furthermore, they delayed notifying me of critical settlement communications, leading to missed opportunities to negotiate effectively. Throughout the process, I exper... read more
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They are rude and hang up on you..... Don't use them !
Business response:
We apologize for any rudeness you may have encountered. We don't show you in our system as being contacted by you. Please contact our office manager, Brittany Wallace (312)578-9428 ext. 212 for further assistance.
they got paid and claimed to have mailed my portion out and it hasn't moved, just shows label printed and not accepted at the usps, then I was told they would cancel.amd wire it, now there story had changed yet again, they have to wait to cancel absolute non sense
I used Krohn & Moss for a Lemon Law case here in Florida and I do not recommend them. To start with, they make you pay them before the case is over and it is not true that you are not the one who has to pay their fees. Throughout the case communication was super complicated because they take days to get back to you or just leave you waiting. I also had to send the same documents multiple times. The case is still not finished and I have not received a response from them either.
Business response:
Mr. Ramirez, we successfully represented you at an arbitration hearing before the Attorney General, which issued a decision declaring your vehicle a lemon and awarding you significant damages. Our firm was not paid any amounts until after the damages awarded by the Attorney General were paid by the vehicle’s manufacturer, which you received over 2 months ago. The additional amounts you are seeking are amounts that are owed by your lender. While we have been diligently working on your behalf to assist you to get this money, t... read more
Do not use them. They were awesome and responsive during the sales process and then once everything was signed they don't care. I turned in my truck 3 weeks ago. Krohn & Moss got paid, but I haven't gotten my money, and worst of all my truck loan is still outstanding. That means I'm still paying interest on a loan that I don't own the vehicle and of course I'll get overage but I still need to keep making payments and I'll be out the interest. Be ware.
Business response:
Mr. Espeland retained our firm to help him with his Lemon Law claim on October 2. Within approximately 5 months, his case was settled and the settlement was paid. The delay that occurred over the last 2 weeks of finalizing his settlement was out of our control for reasons we repeatedly explained to Mr. Espeland. First, his lender did not process and/or temporarily lost the settlement check that was timely sent to pay off the loan on his vehicle. Second, Mr. Espeland’s settlement check for the remaining portion of his settlem... read more
Krohn & Moss Ltd. Consumer Law Center has a 4.6 star rating with 595 reviews.
Krohn & Moss Ltd. Consumer Law Center is open now. It will close at 10:00 p.m.