Arnold & Sons Plumbing, Sewer & Drain

Shawn Allen 

on Facebook

7 years ago

Paid $89 for someone to come out and tell me he didn't know what was wrong with my water heater... Said he can try this or he can try that but he's not sure it would fix it.. Wanted 280 bucks to try something you don't think will fix it anyway? No thanks.. Was quoted 4800 dollars for a new water heater install? No thanks only positive I have to say about the company was they sent t emails about the plumber coming to your house to you could see a face and get to know a little about the guy before he comes to you house other t... read more

Gene Jourdan 

on Facebook

10 years ago

Very expensive and if you don't use them after their quote you have to pay $90.00 for the estimate.. $343.00 for a 20 minute repair that included 1 elbow and 2 five inch pieces of copper pipe. To be fair the service man was nice but way over priced. Lesson learned will call someone else next time. 

Stacy Duchardt 

on Facebook

10 years ago

They are very overpriced and not service oriented. They installed a new water heater 2 years ago, that was not a pleasant experience. We recently had issues with this 2 year old water heater and were charged $278 for warranty work that took 20 minutes. I am sure AO Smith will compensate them for this work. What a rip off. I will not refer anyone and tell anyone that asks for a plumber not to use them. 

Lynette Gibson Williams 

on Facebook

11 years ago

I am not happy with the work they did nor how they left my yard, basement, and how they dug up electrical line to my garage and told me it isn't their responsibility to repair it. I will not use them again nor will I refer ANYONE I know to use them.