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Arnold & Sons Plumbing, Sewer & Drain
- Plumbing
- Peoria, IL
About this business
Location details
1615 W Candletree Dr, Peoria, IL, 61614, United States
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Quoted me 2,400 for a water heater replacement (insane) and then claimed they couldn’t find record of my appointment when I complained to them. Here is my review and their response as well as proof of the service call and quote. I’d look elsewhere!
Doesn't stand behind their work. Put a water heater in for me and now my kitchen sink has no hot water. They will not fix it. I noticed 2 days after they put the water heater in that the top had water on it. They want to charge me to come look at it! Absolutely ridiculous!
1.25 hours listening to Jake complain about his girlfriend, coworkers drinking, and inability to get sleep for multiple reasons (which i will save everyone time by not listing here) only topped off by him handing us an estimate and giving us 5 min to decide. horrific price gouging with no up front prices. then jake calls 2 guys to replace main valve, which they put on crooked in 15 min. they left doing shoddy work and didn't replace the main cap at the street. we have thorough photos and security video, and have proof that ... read more
Business response:
Hi Jennifer! Thank you for your candid review for Barbara. We are sorry your opinion of the entire experience was the exact opposite of every aspect of our customer service training. We try hard on every front to bring our best foot forward to every customer. We can assure you that what you are describing has not only never been said but it is not customary practices. We feel our 4.6 Google rating and A+ rating with the BBB with over 35 years in business speaks for itself. As always it’s our mission to give everyone a 5 star... read more
Scamming old people is what they are known for.
Tried to scam my 82 year old mother out of 4600.00 Told her everything needed redone in her crawl space I had a friend who is a licensed plumber go check and it was a simple drain that had come apart. He fixed it in 10 minutes
Do yourself a favor and call someone else!!!!
Had a drain issue in basement, was backing up a bit. They came by and Quoted us almost $7000 for “possible roots issue.” Got a second opinion and all they had to do was clean up a soft clog. Everything is fine now. Was a waste of our money calling here. Seemed like they tried to scam us. 0/10 Recommend
$1200 to replace a water heater for labor only is ridiculous. Maybe a 2 hour job... $600 an hour. Water heater is 10 years old. Guy looked at it and said it was junk. All it needed was a thermocoupler. Dont think he even bent down and looked at it. $109 for his expert advice. Thanks alot for nothing.
Fixed floor drain. The price was much more than I thought it should be, but I was leaving town so I had them do the work. They told me that my water softener wasn’t working but they could replace it for $1800. I declined. When I got back , I had my water softener checked and water tested. It was fine!
Frequently asked questions about Arnold & Sons Plumbing, Sewer & Drain
How is Arnold & Sons Plumbing, Sewer & Drain rated?
Arnold & Sons Plumbing, Sewer & Drain has a 4.6 star rating with 1,945 reviews.
When is Arnold & Sons Plumbing, Sewer & Drain open?
Arnold & Sons Plumbing, Sewer & Drain is open now. It is open 24/7.